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Intuit Power Outage 7/14/10 6:00 PM

Some of you may be having trouble running credit cards, sending invoices, and connecting to some other Intuit service sites. I just got word that Intuit Payroll, Payments, QuickBooks Online, TurboTax, Quicken are some of the sites that are now back online.

You can read more about the outage below:

07/14/2010 at 12:49PM PDT
We apologize to customers who are unable to connect to a number of Intuit company websites. Commercial power failure has disrupted some of our online services. We are operating on back-up power and are working to restore services. Our first priority is to restore these websites and give customers full and complete access to our sites and their data as soon as possible.
We appreciate our customers’ patience and will provide more information as it becomes available.
Get real-time information and updates on Twitter. Please follow us at twitter.com/intuit and join in the discussion on the Intuit Community.

Denise Merritt

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Your Favorite QuickBooks Expert 6/4/10 11:40 AM




Hi!

We could use your help! QuickTrainer is vying for a $70,000 grant from Intuit. That's exciting, right?

In order for us to have a chance, we need you to take 5 minutes from your busy schedule and go to the following website and cast a vote for QuickTrainer, Inc. Hurry, because voting ends June 30!

Here’s what you do:

· Click on this link: http://lovealocalbusiness.intuit.com/fan

· If for some reason the above link is broken, cut & paste the text.

· Next, looking at the right hand side of the page, type in QuickTrainer, Inc and then in the next line, Wilmington, NC

· Click “Find”

· Click on the word, QuickTrainer, Inc. – Jim Merritt

· In section 3, type in a few words (250 max) about why you love our business, QuickTrainer. How have we helped you and your business?

· Finally, click on one of the Social Media icons (Facebook, Twitter, Yahoo, LinkedIn, and MySpace). A window will pop-up asking you to log into your selected social media account.

· Confirm your login, and then the pop-up window will close.

· You’re done!

· Oh, did I mention you can vote as many times as you like? You may want to say something unique each time.

Thank you so much for your help and participation.

Sincerely,


Jim Merritt
Specializing in QuickBooks Training, Classes, Bookkeeping & POS

We are Intuit Solution Providers and also specialize in QuickBooks Enterprise Solutions!

Main: (910) 338-0488
Fax: (866) 489-8091
Web: www.quicktrainer.biz
Blog: www.quicktrainer.biz/blogroll

IRS Circular 230 Disclosure: To ensure compliance with requirements imposed by the IRS, we inform you that any U.S. federal tax advice contained in this communication (including any attachments) is not intended or written to be used, and cannot be used, for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing or recommending to another party any transaction or matter addressed herein.

Note: This transmission contains privileged and confidential information intended only for the use of the addressee named above. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, please note that any distribution or copying of this information is strictly prohibited. If you have received this transmission in error, please notify us immediately by telephone so that we can arrange for the return of the document at no cost to you.


#ilm

Denise Merritt

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Having Trouble Opening QuickBooks - Error 6094,0 4/26/10 2:13 PM

 

We are getting phone calls and emails today from clients that can't get their QuickBooks file to open. It is giving an error 6094. If you are getting this error, simply click on the below link and follow the instructions.

Instructions to Fix Error 6094,0.

If you're still having trouble, give us a call (910-338-0488 x3).


Denise

#ilm

Denise Merritt

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The Perfect Surfer 4/13/10 9:02 AM



At QuickTrainer, the QuickBooks consulting work I do allows me to meet a lot of different people; get to know their personalities as well as their business. I do love this part of our business, as I am a "people" person.

In November of 2009, I had the privilege of meeting an outstanding couple who were soon to launch an outstanding and innovative training product for the surfer enthusiast. It's called... The Perfect Surfer Pop Up Trainer.

Frank and Natosha Perry are the masterminds behind The Perfect Surfer. Working with them has been great as they are simply good people with a great attitude along with a vision and passion for their business. The Perry's have a 2-1/2 year-old daughter, Kiana, who is the cutest little girl and has that look of a future "Surfer Girl".

What is The Perfect Surfer and what can it do for your surfing experience? The Perfect Surfer is a training device designed to help you improve your skills on the water. From the beginner to the weekend warrior, to the pro-level surfer who wants to teach their kids and others the art of surfing, The Perfect Surfer is your ideal training device. With it's rugged, durable construction, The Perfect Surfer allows you to simulate the water experience in the comfort of your home (or on beach sand if you like). The Perfect Surfer teaches you how to pop-up before you ever hit the waves. And let's face it; getting up (and then staying up) is the hardest part of surfing.

Now here's the best part for you surfers... The Perfect Surfer website is live as of March 17th (St. Patrick's Day) and you too, can now own The Perfect Surfer. Check it out; it's totally rad dude! (ok, do people still say that?)

Jim Merritt

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QuickBooks 2007 Sunsetting in May 2/26/10 3:53 AM

It's nothing new with regards to Intuit's policy to discontinue support for their software after 3+ years. They've been doing this for numerous years. Furthermore, I understand the reasons for it from my days when I worked for a software development company. While I'm not sure if Intuit chooses this policy for the same reasons we did it at the aforementioned company, let me explain my take on why this is a good idea:
  • Good software companies (like Intuit) are constantly striving to make their product(s) better; to take advantage of other evolving technology and ideas. If you don't upgrade in a timely manner you are missing out on features and functions which can only help you in your use of software.

  • Developers love working on new ideas; new technology, etc. As a company, if you don't allow for the development team(s) to grow their skills, they will grow them with another company. That's expensive. Good companies must retain their best employees. The main way to do this is to consistently challenge them with growth opportunities.

  • On the flip side of the above, the older software gets the more expensive it is to maintain. Developers demand (if you can find them) a premium for working on older software. Why? Because they can. No one else wants to touch the older software, so some developers do so with the attitude that they can and will charge a premium.

  • Software support engineers want to do their best work when you have a problem. However, they can only retain so much knowledge across various versions of software. Additionally, these support engineers love new stuff too.

  • OK, while this is likely the least driving force you may be concerned with, it is the fact that new software sales and upgrades feed the revenue stream. Without the consistent revenue, there would be no software company.
While I certainly don't suggest that everyone upgrade their QuickBooks software every year (sorry Intuit), you should budget an upgrade of QuickBooks every two years; three years tops. Right now, if you are using QuickBooks 2008 (or older), you are missing out on some very useful features. Just to name a few which were introduced in 2009 and 2010:
  • The ability to sort the various columns when doing a bank or credit card reconciliation. This is one of my favorites, as I find this simple little feature to be very useful.

  • If you accidentally or purposely click on the Red "X" in the upper right-hand corner, QuickBooks now prompts you to confirm if you really want to exit QuickBooks. Come on, you know you have mistakenly clicked here before and QuickBooks just closed. No longer, beginning in 2009.

  • Company Snapshot - especially for the business owner, he or she can see at a glance the overall health of the business. You can see things like, income/expense trends, your top customers, account balances, A/R, A/P and recent transactions, just to name a few.
So here's what you need to know about the upcoming May 31, 2010 date. If you wish to use QuickBooks Payroll, Merchant Services, Online Bill Pay, Online Banking and/or Technical Support, you need to upgrade to the current QuickBooks version. If these things are not important to your business, then you can continue to use your current version (again, you are missing some nifty features).

For more information concerning this visit the Intuit website posting on this subject at http://support.quickbooks.intuit.com/support/discontinuationplan.aspx.

QuickTrainer can assist you with procuring your upgrade and we can install the software for you. Furthermore, we can sit with you and your other team members to teach you "What's New" in the latest version. Just call us at 910-338-0488 or email us at info@quicktrainer.biz.


Jim Merritt

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Create a QuickBooks Invoice with Remittance Section 2/20/10 2:55 PM

Kevin, a QuickBooks peer, posted on LinkedIn an issue he was facing within one of the QuickBooks groups. Here is what he asked...

"Special Customized Invoice - How to copy certain fields so they show up twice on an invoice?

Client wants to print invoices and have customers tear off the perforated bottom third as a stub to mail back with payment. The design is easy. The problem I'm having is getting certain fields (i.e., Amount, Invoice #) to show up multiple times on the form so that I can place one above the perforation, and one below. Thoughts? Thanks in advance."

After seeing some of the answers to Kevin's issue (one person initially suggested this could not be done within the QuickBooks template design), I decided this issue was worthy of a blog posting. What follows is a link to a video giving you step-by-step instructions on how to achieve this invoice customization.

Customizing a QuickBooks Invoice Template to include a Remittance

I hope this helps Kevin and many other readers!


#ilm

Jim Merritt

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Keyboard Shortcuts 2/18/10 4:29 PM

Jim taught a class today. In addition to the many features of QuickBooks, he mentioned keyboard shortcuts. The two ladies that took our class today wanted to know where they could find a list of them. Here's our collection.


EDITING

SHORTCUT

ACTIVITY

SHORTCUT

Edit transaction selected in register

Ctrl + E

Copy check transaction in register

Ctrl + O

Delete character to right of insertion point

Del

Create new invoice

Ctrl + I

Delete character to left of insertion point

Backspace

Delete check, invoice, transaction, or item from list

Ctrl + D

Delete line from detail area

Ctrl + Del

Find transaction

Ctrl + F

Insert line in detail area

Ctrl + Ins

Go to register or transfer account

Ctrl + G

Cut selected characters

Ctrl + X

History of A/R or A/P transaction

Ctrl + H

Copy selected characters

Ctrl + C

Memorize transaction or report

Ctrl + M

Paste cut or copied characters

Ctrl + V

New invoice, bill, check or list item in context

Ctrl + N

Increase check or other form number by one

+ (plus key)

Open account list

Ctrl + A

Decrease check or other form number by one

 – (minus key)

Open Customer Center (Customers & Jobs list)

Ctrl + J

Undo changes made in field

Ctrl + Z

Open Help for active window

F1

 

 

Open list (for current drop-down menu)

Ctrl + L

 

 

Open memorized transaction list

Ctrl + T

GENERAL ACTION

SHORTCUT

Open split transaction window in register

Ctrl + S

To start QuickBooks without a company file

Ctrl (while opening)

Open transaction journal

Ctrl + Y

To suppress desktop windows
(at Open Company window)

Alt (while opening)

Paste copied transaction in register

Ctrl + V

Display product info about your QuickBooks version

F2

Print

Ctrl + P

Close active window

Esc or Ctrl + F4

QuickReport on transaction or list item

Ctrl + Q

Record (Save & Close, Save & New or Record)

Enter

QuickZoom on report

Enter

Record (always)

Enter

Show list

Ctrl + S

 

 

Use list item

Ctrl + U

 

 

Write new check

Ctrl + W

HELP WINDOW

SHORTCUT

 

 

Display Help in context

F1

 

 

Go to next option or topic

Tab

MOVING AROUND A WINDOW

SHORTCUT

Go to previous option or topic

Shift + Tab

Next field

Tab

Display selected topic

Enter

Previous field

Shift + Tab

 

 

Beginning of current field

Home

 

 

End of current field

End

DATES

SHORTCUT

Line below in detail area or on report

Down Arrow

Next day

+ (plus key)

Line above in detail area or on report

Up Arrow

Previous day

– (minus key)

Down one screen

Page Down

Today

T

Up one screen

Page Up

First day of the week

W

Next word in field

Ctrl + Right Arrow

Last day of the week

K

Previous word in field

Ctrl + Left Arrow

First day of the month

M

First item on list or previous month in register

Ctrl + Page Up

Last day of the month

H

Last item on list or next month in register

Ctrl + Page Down

First day of the year

Y

Close active window

Esc or Ctrl + F4

Last day of the year

R

 

 

Date calendar

Alt + Down Arrow

 

 

 

 Enjoy and happy keyboarding!


#ilm

Denise Merritt

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Oops…Are You Sure You Want To Exit QuickBooks 1/1/10 11:14 PM

Have you ever been using QuickBooks and you attempted to close a report or other transaction screen, but instead of clicking the "X" to close the report or transaction screen, you mistakenly click on the red "X" in the upper most right-hand corner and closed QuickBooks instead? We've all done this and it's annoying.  

Beginning in the 2009 release of QuickBooks, Intuit added a handy little feature. Intuit made it so if you did click the red "X" (on purpose or by mistake), an "Exiting QuickBooks" dialog box is displayed and you are asked, "Are you sure you want to exit QuickBooks?" You then have the choice to click, "Yes" or "No".



So, what's the problem with this? No problem at all... UNLESS, you accidently check the box which reads, "Do not display this message in the future". You see, if you check this box and then select "Yes" or "No", the next time you click on the red "X", QuickBooks will close and you are back to the pre-2009 days; unless, you know how to bring this very useful dialog box back. And that is the primary intent of this particular blog"


How do you bring this dialog box back? Why, you watch this short step-by-step video! Click HERE to Watch this Video!


Cool, huh?

#ilm

Jim Merritt

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Changing the Percentage of SUTA Payroll Item 1/1/10 7:22 AM

Today is January 1, 2010... Happy New Year!

QuickBooks users who use QuickBooks to do their payroll often have a daunting question this time of year. The question is, "How do I change the percentage of my SUTA payroll item?" This is a logical and important question. Assuming your rate has changed for 2010 (and many businesses SUTA rates have changed as a result of the economy and these businesses having to lay employees off), ideally you want to change this percentage before your first 2010 payroll. Therefore, now is the time to make this change.

How will you know if your rate has changed? Typically, within the November/December time frame, your Employment Security Commission (ESC) would have mailed you a letter indicating what your new rate would be. If you don't recall receiving such a letter (or perhaps you have misfiled this letter), call your ESC and request (a) your new rate, and (b) that a letter be resent via mail, email or fax.

So, how do you go about changing your rate within QuickBooks? The step-by-step instructions can be found here: Changing the Percentage of SUTA Payroll Item

After watching, if you still have questions about this topic or any other QuickBooks topic, feel free to email QuickTrainer at info@quicktrainer.biz.

#ilm

Jim Merritt

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Snow Blizzard of 1989 12/19/09 7:30 PM

1989 Snow
1989 Snow
Do you remember what you were doing on Christmas Eve 1989? I do.

Jim and I were driving from our home in Atlanta, Georgia to his mom's home in Wilmington, North Carolina. We also had something else riding with us. We had a new puppy, a Yorkshire Terrier. Her name was Bridgette and she was only 8 weeks old. She was so tiny; she fit in the palm of my hand. (By the way, that's Jim in the photo on the right.)

Before we left Atlanta on Christmas Eve we heard reports that Wilmington was going to get some snow. But we really didn't believe it would happen---not Wilmington! So we got in our car and headed towards Wilmington.

As the sun was setting, we ran into, lo and behold, some snow. It was coming down! We were so excited! But we kept driving. We arrived at Jim's mom's home safely. The snow was still coming down.

The next morning we awoke to a lot of beautiful snow on the ground. I could not remember ever waking up to a white Christmas. It was my first.

We just had to get out in it. We took Bridgette out too. It was so cute seeing her try to run through the snow. I remember Jim's mom put her on top of this table they kept outside. Cute picture!

Fast forward to 2009. A couple of weeks ago, Shannan Bowen of the Star News posted on Twitter that Gareth McGrath, Senior Reporter at the Star, was looking for photos of the 1989 snow. I responded and sent him what I had. I didn't know what would happen to them until this evening. My nephew, Anthony, called me and said he saw our pictures on the Star website. You can see them too by clicking on the below link:

Snow Pictures


Click on 'comment' below and tell us what you're favorite memory is of that snow. If you weren't in Wilmington during that snow, tell us what you were doing Christmas Eve 1989.

Merry Christmas!

#ilm



Denise Merritt

Comments
Hard to believe that was Wilmington! I'd love to get a white Christmas. It could even be artificial from a snow machine, I don't care! Brad 12/21/09 4:37 PM

THAT WAS SUCH A BEAUTIFUL CHRISTMAS & MY FIRST & PROBABLY ONLY WHITE CHRISTMAS AS WELL. I HAVE SOME PICTURES OF ANTHONY PLAYING IN THE SNOW WITH JEREMY GREENE...ANTHONY WAS 7 & JEREMY WAS 2. WOW HOW TIME DOES FLY! DENISE I WILL BRING THE PICS OVER IF YOU WANT TO POST THEM....MY PRINTER/SCANNER IS BROKEN:( Kim Merritt 12/20/09 8:23 AM

I like the pictures. Jackie 12/19/09 9:22 PM

But you weren't there til later in the day---I think. Denise Merritt 12/19/09 8:38 PM

Your welcome :)

Maybe you can find some of me floating around somewhere!
Anthony Merritt 12/19/09 8:35 PM

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CRITICAL - QuickBooks 2009 R9 Update 12/3/09 10:01 AM

Many clients, running QuickBooks 2009 are showing concern and confusion by the new patch release known as R9. The following information from Intuit should alleviate any concern and confusion.

We are here to help...Call QuickTrainer if you have any questions: (910) 338-0488.

QuickBooks 2009 Release 9 Step-by-Step Update Guide


QuickBooks 2009 Release 9 differs from most releases. Because of the changes it makes, R9 is not backwards compatible with earlier releases of QuickBooks 2009.

Therefore you need to treat it the same way you treat an upgrade to a new year version. That is, both your program and data files will need to be updated.
More Information (with Use Case Scenarios for Accountants)

QuickBooks 2009 Release 9 requires that ALL computers accessing QuickBooks company files be updated to R9 or later, including the server.

Step-by-Step Instructions:
Frequently Asked Questions:
How do I update the QuickBooks server to R9?
How do I resolve the error message No version of QB found to update?
What if I use QuickBooks 2009 with a company file that is on the server?
Errors: "H101," "H202," "H303," and "H505"

#ilm



Denise Merritt

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Frosty da Bon Bon 11/20/09 8:22 PM

Frosty da Bon Bon
Frosty da Bon Bon
Do you have that special someone in your life who you have a hard time finding an excellent Christmas Gift for? I know I do. However, last year I found the perfect gift...Bon Bons. That's right Bon-Bons. Not just any Bon Bons though. When my family orders Bon Bons, they must be the absolute best Bon Bons you can find. And guess what? We know where they can be found!

South'nFrance, located in Wilmington, NC, not only has the best Bon Bons I have ever tasted, but there's more. The Bon Bon's from South'nFrance are made right here in Wilmington (or dare I say, BonBonVille?) and they are made fresh. Fresh with the best chocolates and other ingredients you could ever ask for. But hold on...wait for it...their presentation options are superb. For Christmas, you can choose from a nice oversize 21oz coffee mug, to holiday tins which you (or your gift recipient) will no doubt, use over and over again.

When it comes to Bon Bon varieties, you won't be disappointed (believe me, I've tried them all): Fudge Brownie, Peanut Buttah (my personal favorite), Chocolate Chip Cookie Dough, Coconut, Pistachio, Cookies'nCream, Cafe au Lait (another personal favorite).

Take it from someone who has sent many of Bon Bons to our clients, this is a GREAT gift; a great way of saying, "we appreciate you"! And, no need to wait for Christmas. Order your Bon Bon's now in time for the Thanksgiving and let your family and friends try them. They will not be dissappointed and you will be a hero as you help your family and friends solve their gift giving ideas.

Indulge! And when placing your orders, tell Charlene or Pascal that you found South'nFrance through The QTi Blog!

Joyeux Noël à vous!

#ilm

 

Comments
I’ve had bonbons from South N France. They are scrumptious. Thanks for the blog posting as you have reminded me of an easy gift for loved ones. Jennifer C. 11/21/09 11:59 AM

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Baby Animals 11/19/09 1:11 PM

These are just beautiful! They are great pictures of some of God's creatures.

My favorite is the sixth one---elephant babies with their mommies. I think baby elephants are so cute.

Thank you, Aaron Alexander, for sharing these with me on twitter!

Baby Animals

#ilm

 

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What's in the Budget - The Why and How of a QuickBooks Budget 11/12/09 4:40 PM

Did you know you can easily create a budget for your business in QuickBooks? I promise you can! But before I outline the basics of creating and reviewing your budget in QuickBooks, I need to address the “Why” your business (and personal) finances need a budget.

 

First, the obvious reason would be to help you forecast how much revenue and expense you believe your business will incur in an upcoming period; typically the next calendar or fiscal year. The budget then allows you to measure how you expected you would do –vs. - how you actually did (Budget vs. Actual). Additionally, you can make smart, informed business decisions based on whether or not you have money in the budget to purchase that new printer or not.

 

Second, as I write this blog article, our economy is in dire straits. Unemployment is currently 10.2%. Factor in the government's own U-6 unemployment statistics (people unemployed plus those who have simply given up trying to find work, people whom are underemployed and people who want full-time work but are currently working part-time) and the true unemployment rate is a staggering 17.5%. If you want your business to succeed, and not become another statistic, then you MUST know where your money is going and you MUST have a viable plan.

 

One part of this plan needs to ensure you have a sound budget in place and that you are consistently checking this budget to measure how your plan is performing. I cannot think of a better time of year for you to create a budget for the upcoming year.

 

The above represents the “Why”. Next, let’s look at the “How".

 

To begin the budgeting process, I suggest printing out a Profit & Loss for the current year-to-date and then total columns by month so your report reflects each month and then a total. This, of course will show your actual revenue, cost of goods and expenses for the year. With this data in hand, begin thinking about the upcoming year. Here are some basic questions to ask yourself (and you need to be completely honest with yourself):

 

  • What would or should you do differently to increase revenues, while decreasing expenses?
  • When your annual date occurs for your leased space, does your rent increase?

  • How about CAM charges?

  • Insurance costs – Is your Workmen’s Comp insurance likely to increase or decrease?

  • Does your business accept credit cards? Is it time to look at the merchant service rates you are paying to accept credit cards? (Shameless plug #1 – QuickTrainer can help you get started with an Intuit Merchant Service account which offers highly competitive rates, not to mention the tight integration you enjoy with QuickBooks or QuickBooks Point of Sale.)

  • Paying too much for your monthly telephone bill? Perhaps it’s time to look at the various options to having an AT&T landline. At QuickTrainer, we use Voice Over Internet Protocol (VOIP) technology. Our monthly telephone bill is only $64.97 and includes a fax number and voice mail technology which delvers both faxes and voice mails as emails. It’s great!

  • Can your business decrease the monies spent on accounting? It can if the QuickBooks data you provide your CPA is clean and accurate (Shameless plug #2 – QuickTrainer can help you with your data cleanup and ensure proper management going forward.)

  • Will you be hiring additional employees? Don’t forget to factor in the other costs of employees (e.g., company Social Security, Medicare, FUTA and SUTA, Company Medical/Dental costs, 401-K matches).

  • Are you currently outsourcing your payroll? If so, GOOD! But how much are you paying to your outsourced vendor? (Shameless plug #3 – Perhaps it’s time to look at Intuit’s Assisted Payroll. QuickTrainer can help you get started with this service and save you money.)

  • If your business model currently has you traveling a good deal, you might want to seriously consider the many technology choices you have today which can keep you grounded and save you some serious bucks. All the while, providing the same excellent client service your clients have come to expect.

 

No doubt, I could go on and on with areas you should consider. But I believe you get the idea. Regardless, question with boldness.

 

With the above in hand, you are ready to create your budget within QuickBooks. For a short video tutorial on the steps involved, click this link: How to create a QuickBooks budget.


Happy budgeting!


#ilm

 

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QuickBooks End of Year Tips 9/28/09 7:14 AM

Can you believe it? As I'm writing this article I'm thinking to myself, "October is almost here". How can this be? Soon it will be Thanksgiving,Hanukkah, Christmas and then the New Year. OK, while I am not Jewish, my point is, a new year is going to be here before we know it.
 
With this in mind, now is the time to get your QuickBooks financial house in order. You do NOT want to wait until January (or worse September) of next year to make this happen. NOW is the time!
 
If you’ve been tracking your financials throughout the year (like all good business owners should do), then the amount of energy which needs to be expended will be minimal for this task. If, however, you have been procrastinating then STOP-IT! It's time to get yourget your financial accounting house in order. No excuses permitted!

 

What follows are some very specific things you can do now to get ready. Of course, this only applies if you like saving money with your CPA..
 
NOTE: As you read through the below list, if you find yourself becoming overwhelmed, it's OK. Simply, pick up the phone and call QuickTrainer (910-338-0488) or send us an email at info@quicktrainer.biz. We are here to help you and we do this for a living!

 

  1. Account Reconciliations – Make sure all bank and credit card accounts are reconciled to the penny as of month-end. Business bank statements typically end on the last day of the year. Credit card statements have varying closing dates. If you find, when reconciling, that your opening balance does not match the statements opening balance, STOP and give us a call.

  2. Make a Copy – Once January 2010 rolls around, and you do the December 2009 reconciliations, take the time to make a copy of the front page of each bank and credit card statement. Your CPA will want this just to verify these accounts have been properly reconciled. Also, if you have made any major capital purchases in 2009, say greater than $1K, make a copy of the sales receipt or invoice for your CPA. This does not include purchases of product for resale.

  3. Want to know one of the best things you can do for yourself, your CPA and anyone whom you desire to review your books? Really pay attention to this advice! It will save you thousands of dollars during the duration of your business. Are you ready? ALWAYS, always, AlWaYs… put a brief and succinct memo in EVERY transaction you record. Check, bills, deposits, etc., should always contain a brief memo which describes, “What is this expense?”, “What is the source of this revenue?”. Do NOT cheat in this area. It will help you when you are looking at a transaction months from now. It helps your CPA (or us at QuickTrainer) when you have a memo, to understand what the purpose of the transaction expense is. It tells us if the transaction has been recorded to the proper G/L account. If not, we can correct the transaction quickly. Assuming the transaction is in the correct G/L account, we can move on with confidence. When accountants encounter transactions we don't understand, we have to ask questions. Questions cost you money. MEMO, MEMO, MEMO.

  4. As you review each General Ledger (G/L) account found on your Balance Sheet and Profit & Loss statement, look for accounts which have, “ – Other” in them. This is a typical indicator that transactions have been recorded to a parent G/L account. The rule for QuickBooks is, whenever you have sub-accounts (a.k.a., child accounts), you never post ANY transaction to the parent account. The parent account serves as a means to SUM the transactions within the sub-accounts.

  5. W-2/W-3 – If you have employees (personnel in which you withhold federal, state, social security and Medicare taxes on; a.k.a., payroll taxes), and you are responsible for providing them with a W-2, make sure you are prepared to do this sooner rather than later. Do you have a current Form W-4 and I-9 on file for each employee? Do you have all employees social security numbers recorded in their QuickBooks employee profile? Do you have current addresses for each employee? Are you confident your payroll items are setup properly?

    When printing W-2 for your employees and your records, don’t forget to include a W-3. The W-3 is a summary of all W-2’s. It gets filed along with Copy A of your W-2’s and is to be mailed to the Social Security Administration. NOTE: DO NOT FOLD OR TEAR COPY A OF YOUR W-2’S. SAME THING APPLIES TO THE W-3. When you are ready to send Copy A and the W-3, place them in an 8-1/2 x 11 envelope.

    There is no need to purchase your W-2’s/W-3. It is now acceptable (and has been for about 3 years now) to print these forms on plain paper. Don’t forget to sign, title and date your W-3. You need to mail (or personally hand-out) your W-2’s on or before February 1, 2010. Encourage your employees to compare their final 2009 dated paycheck to their W-2. It is important to correct any errors prior to March 1, 2010. The W-3, along with Copy A of your W-2’s need to be mailed on or before March 1, 2010.

  6. 1099’s/1096 – If you have subcontractors who performed work for you in 2009, then you are obligated to provide each subcontractor a 1099 reflecting the compensation they were paid. However, this need only apply to persons or businesses in which you know they are not incorporated, or whom you have any doubt as to if they are actually incorporated.

    To help with this decision, and to make sure you have the proper paper work on-hand, you should have (actually, should already have) a signed Form W-9 on file. The Form W-9 is a form whereby the subcontractor provides you with their proper name, address, tax id number and indicates they are exempt from your withholding any federal taxes. If a subcontractor uses their social security number, then you know they are not incorporated. However, you can be a sole proprietor, yet still have a federal tax id. Again, if you are not certain about the legitimacy of any subcontractor being legally incorporated, err on the side of caution and send them a 1099.

    In QuickBooks, your subcontractors must be setup and paid as “Vendors” (NOT Employees). Additionally, you must have each subcontractors address, tax id and the box checked in QuickBooks which reads, “Vendor eligible for a 1099”. Also, you must tell QuickBooks the specific G/L accounts to look in for 1099 subcontractor vendors. The only accounts which should be considered are those which relate to “Compensation”; not reimbursed expenses.

    Finally, if a subcontractor was paid more $600 or more in compensation, then QuickBooks knows to produce a 1099. If a subcontractor was paid less than $600, QuickBooks will not create a 1099. This is how it should be, as $600 is the threshold.

  7. With regards to #5 and #6 above, be sure to make a copy of your employees W-2’s, your W-3, your subcontractors 1099’s and your 1096. Your CPA will want a copy to verify your numbers.

  8. The next several topics deal with a review of your Balance Sheet for the year. You should ensure you are looking at the Balance Sheet on an accrual basis (yes, even if you file your return on a Cash basis).

  9. Accounts Receivable (A/R) – If you create invoices, and any invoices are unpaid, you will see “Accounts Receivable” on your Balance Sheet. Check this balance against the balance on an A/R Aging Report. Do they agree? If not, I will share with you, one of the most common reasons for these reports to not agree has to do with Unapplied Payments (i.e., payments received but not posted to an invoice). Call us for help with this issue.

  10. Undeposited Funds – As of 12/31, there should be no ($0) undeposited funds on the Balance Sheet. If you do have undeposited funds showing, it is typically the result of deposits made, but post dated for the next year. If you have checks you have received in late December, but simply have not gone to the bank yet to deposit these funds, and do not plan on going to the bank until early January, you still need to record the deposit as of 12/31. The IRS takes the position of the fact that you had access to these funds in the current year. Just because you did not make it to the bank, does not excuse one for not recognizing the revenue in the year in which the checks were received. Of course, this would only be an issue for Cash Basis accounting.

  11. Fixed Assets – If you have made purchases this year, greater than “X” (where “X” is to be determined by your CPA, or otherwise use a guideline of $250) which have a durable life, then these purchases should be found in a Fixed Asset account. This includes, most commonly, purchases such as land, building, leasehold improvements, furniture, fixtures, equipment or tools, computer hardware, computer software, office equipment and vehicles. You should NOT include product for resale (as this would be found in an Inventory Asset account or a Cost of Goods Sold account), or if you purchased a large amount of a consumable (e.g., Office Depot had a great deal on paper, so you purchased $700 worth).

    Finally, unless you record the depreciation of assets yourself on, say, a monthly or quarterly basis, you should not have anything posted to Fixed Asset accounts utilized to reflect depreciation.

  12. Accounts Payable (A/P) – If you enter bills (and you should) and have bills which are still unpaid, you will see “Accounts Payable” on your Balance Sheet. Check this balance against the balance on an A/P Aging Report. Do they agree? If not, much like the A/R notes mentioned prior, I will share with you, one of the most common reasons for these reports to not agree has to do with Bill Payment Checks created to pay a bill but then the amount of payment on the check does not match the original bill (because it was later changed for some unknown reason – don’t do this), or the bill was deleted (again, don’t do this) for some unknown reason. Again, call us for help with this issue.

  13. Credit Cards – We have already discussed the reconciling of credit card accounts in #1 above. While looking at your Balance Sheet, you should not have ANY credit card accounts reflecting a credit balance, unless you really did overpay a credit card total balance.

  14. Sales Tax – This is one of the areas most often abused by people who don’t know better. The bottom line is this… whenever a taxable item is used on an invoice or sales receipt, sales tax is accrued in the Sales Tax Payment liability account. When it’s time to pay your sales tax, you should create a Sales Tax Payment check, not a regular check. Therefore, drill down into the Sales Tax Payment account. The only transactions you should find are invoices, sales receipts, credit memos, an occasional sales tax adjustment entry and sales tax payment checks. Call us for help with this if you find other transaction types.

  15. Payroll Taxes – Much like sales tax above, this is another area frequently misunderstood. Paychecks create the payroll tax liability. Liability checks are used to pay these liabilities. Any other transactions amongst your payroll tax liability accounts, with the exception of an infrequent payroll liability adjustment is unacceptable and going to cause you issues with proper balances.

    Personally, I like to separate the various payroll liabilities into their own separate G/L account. This allows me to look at a glance to see if; (a) are the company social security and employee social security in balance with each other? (b) are the company Medicare and employee Medicare in balance with each other? (c) are there any payroll liability accounts showing a credit balance? If so, do I understand why?

    Finally, your CPA will want to have copies of your payroll forms filed throughout the year. These include: 941’s, 940, NC-5, NCU101.

  16. Business Loans – This includes business loans from banks, car loans, mortgage loans, a line of credit, a loan from Uncle Tiger or a loan from Shareholder (think S-Corp), Member (LLC) or Owner (Sole Proprietor). Most of these loans provide you with a monthly statement reflecting interest and principal balance. While these type loans can be reconciled monthly, just like a bank or credit card account, it is most often acceptable to conduct an annual reconciliation only utilizing the last statement of the year. Assuming your prior years opening balance was correct, simply enter your year-ending principle balance, make sure the date reflects the statement date and then continue by clearing all principle payments. Any remaining difference is likely going to be the result of principle and interest payments not being recorded properly. A simple journal entry can be made to correct this difference, whereby (most often) the loan account reflecting the principle balance is credited for the difference and an interest expense account is debited. NOTE: Let me caution you to say the above is a typical or common scenario. These could be other issues causing a discrepancy. Call us for help if you have any doubts about this topic.

    When it comes to loans from a shareholder, member or sole proprietor, simply make sure the balance outstanding is correct. I too frequently find these loans have a credit balance. This can be where payments have been made for the repayment of a loan, but the actual original principle balance was never recorded.

    Finally, if you have made a personal loan of your funds to your business (which is very common), ensure you repay yourself for this loan before taking Profit Distributions or Draws. This way, you avoid any federal and state taxes being paid on these distributions or draws.

  17. Equity – Within the equity section of your Balance Sheet, you will most commonly find balances for Capital Stock, Additional Paid in Capital, Distributions or Draws and Retained Earnings. These accounts seldom have transactions posted against them, with the exception of distributions or draws. Capital Stock would only see a change if something happened to the business such as a partner coming in or leaving. It would TRULY be an exception to have ANYTHING posted to Retained Earnings.

  18. This concludes the Balance Sheet review. Next, we move on to a review of your Profit & Loss Statement for the year. You should ensure you are looking at the Balance Sheet on an accrual basis (again, even if you file your return on a Cash basis).

  19. Income – Within the income section of your P&L, you will typically find Invoices, Sales Receipts, Credit Memos, and an occasional Payment (perhaps reflecting where a discount was given through the Receive Payment functionality). However, I realize some people bypass invoicing and sales receipts, etc. and simply record Deposits. If this is you, then you would certainly have “Deposits” recorded within your income section. Checks would be more of an exception than the rule. The exception most frequently occurs when the business writes a refund check to a customer or client. There are some other unique scenarios whereby checks might appear, but these are considered beyond the scope of this blog.

  20. COGS (Cost of Goods Sold, a.k.a., Cost of Sales) – Within these accounts you will find products you resell, subcontractors who generate revenue for your business, wages of employees who generate revenue and perhaps Merchant Service Fees along with shipping, postage and materials related to shipping and postage. When reviewing the details of these numbers, if you spot transactions that don’t fall within the above, it likely means the transactions has been recorded to the wrong account and should be moved. In other words, you only wish to have those transactions which are directly associated with a direct expense relationship incurred in order to generate revenue for your business.

  21. Expenses – While reviewing the details within your various expense accounts, you are simply making a determination; do each of these transactions residing in the proper G/L account. Remember #3 regarding memos? These memos are going to go along ways towards helping you make this decision. If you see a check in Office Supplies for $777.77 and the memo says, “Laura’s new laptop”, you know this check has been recorded to the wrong G/L account. It should be recorded to a Fixed Asset account (e.g., 1840 - Computer H/W). If you find a bill to Progress Energy sitting in the G/L account, “6710 – Books & Publications” you know this transaction is likely in the wrong account.

  22. Last Year’s Tax Return – Another area often overlooked is ensuring your last year’s QuickBooks financials (in which a tax return has already been filed) ties to the actual tax return. This is sometimes done by your CPA. QuickTrainer provides this service for all of our bookkeeping clients. Why is this important? Your CPA cannot conduct an accurate tax return if this is not done. Again, call us if you have questions regarding this matter.

    I will say setting a Closing Date and a Closing Date Password in QuickBooks is a GREAT way to make sure no prior year transactions change once your business data has been submitted for a tax return. This is imperative to your success and saving yourself money.

While this blog posting certainly does not include every conceivable scenario, I have attempted to layout for you, the reader, some very common areas to review. I hope you find the above information helpful this year and in years to come.


#ilm

 

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Bowling with Class 8/17/09 7:21 PM

Being QuickBooks Consultants in the Wilmington, NC and surrounding areas, Denise and I get to see numerous types of businesses. Some old; some new. Some unique; some typical. Some which are run well; others who need a lot of help. On Friday, August 14th, I had the privilege of visiting a new client in Leland, NC; Thunder Alley. This business is fairly new (TA opened in January 2009), unique and run well. Located in the Magnolia Greens area of Leland, Thunder Alley is the place to go for family fun.

What can make a bowling alley unique you might ask? I observed several unique qualities about Thunder Alley as I pulled up to this place of business. First, the place was immaculate. Second, I could not smell any signs of smoke or beer as I entered. Third, there is a true sense of pride of ownership and customer service which was better than I have ever witnessed in a bowling alley.

Owners Rick and Ginger Roberts are the people responsible for making Thunder Alley a reality. I spent a good portion of my day at Thunder Alley working with Ricky. He and I were working to properly configure his Point of Sale (POS) software to communicate with QuickBooks. As Ricky and I hung around each other during this day, a sense of common values quickly emerged. Ricky is simply a "likable" kind of guy with high morals, standards and values. I found him easy to get to know (and like). When I asked, "how did you get into the bowling business?", Ricky explained, "Thunder Alley has been a childhood dream of mine which became a reality in January 2009."

As you enter the doors of Thunder Alley, you will notice a fabulous arcade area to your right. Again, very clean and safe. This 2,500 sq. ft. arcade alone will keeps kids (and kids at heart) entertained for hours. Second, to your left is a dining area full of clean tables and chairs so you can enjoy the next thing on your left; a coffee shop and grill. I was treated to wings and rings and they were very tasty indeed.

To your right and past the arcade are 12 open lanes of bowling. These lanes are pristine with a look-n-feel which call out to you, "bowl on me". If that's not enough, hanging over the various lanes are multiple big screens. So, if you want to bowl while watching Tiger Woods win another tournament, or the Atlanta Braves play baseball, or the Chicago Bulls against LA, you can have the best of both worlds. But wait; there's more! Turn the lights down low and fire up some very cool looking black light overlays. Various overlays are superimposed on each of the 12 lanes. Very cool.

But wait; there's even more. If you own a small business and want to conduct some team building, Thunder Alley has a special space just for you. A corporate meeting room with...get this...two private lanes of bowling. And if you want additional privacy in your space, all it takes is a push of a button for the the clear windows, looking out at the other lanes, to become completely frosted.

I have never been impressed with a bowling alley before in my life. Thunder Alley is certainly a tremendous exception. And if all of the above is not enough to pique your curiosity, there's one more thing which got my attention early on during my visit. Remember above, I mentioned there was no smell of smoke or alcohol? There's a great reason for this...Thunder Alley is smoke and alcohol free. WOW!

Check out Thunder Alley for an excellent family and fun filled adventure into bowling, arcades, good Java and good food.

#ilm

 

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History of Mother’s Day 5/9/09 11:46 AM

Did you know the history of Mother’s Day dates back to 1870?

May 8, 2009

The Mother’s Day holiday falls on May 10 this year. That’s 95 years from the time that Mother’s Day was officially declared by President Woodrow Wilson in 1914, as an official day of National Observance of Mother’s Day in the U.S. and declaring that it should always be on the second Sunday in May.

It was Julia Ward Howe, writer of the “Battle Hymn of the Republic,” who first planted the seed for a day for mothers to come together. It was about 12 years after she wrote that song that she instigated the first Mother’s Day Peace Proclamation in 1870.

The peace proclamation was in protest to the devastation that the nation had experienced during the American Civil War. She wanted mothers everywhere to protest the killing of their sons through war and June 2 was designated as the day to celebrate peace and motherhood.

She funded much of the protest gatherings with this intent and in 1873, the day was designated as Mother’s Peace Day in 18 north American states.

When Howe stopped funding the celebrated events, most of the peace and motherhood gatherings stopped except in Boston, Mass., where it was continued for some time. It was Anna Reeves Jarvis of West Virginia who picked up the thought with Mother’s Friendship Day so that families and neighbors would reunite after being divided by Union vs. Confederate sides of the war.

Then on May 10, 1908, after much lobbying to the churches, her daughter, Anna M. Jarvis, was successful in having the first Mother’s Day event at St. Andrews Methodist Church in Grafton, W. Va., and in a church in Philadelphia, Pa. Jarvis handed out white carnations to all of the mothers in attendance.

The National Restaurant Association says it is the most popular dine-out day, the flower industries, greeting cards, pampered treatments, such as spas and others and the jewelry businesses, have their own numbers to match the popularity of the day.

Are there any florists, restaurants, spas or specialty shops out there that are in need of a QuickBooks Expert? Did you Know…We are experts at QuickBooks Point of Sale too?

#ilm

 

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Make Sure You Know Which QuickBooks Version to Buy 5/5/09 11:45 AM

I recently found an article online for which I was compelled to post a comment. The article basically said you need to make sure you know what software to purchase for use in your business before you buy it. I totally agree!

Here’s what I commented to the editor:

As an Advanced QuickBooks ProAdvisor at QuickTrainer Inc. in Wilmington, NC,  I agree with your comment:

“The point is, what cloud computing software does should not dictate what your business does,” says Parker. “You have to know what you need and sensibly adopt from there. It has to make sense.”

Before a business buys an accounting software package, they need to make sure it will do what they need it to do. We’ve run across several small businesses that have purchased the QuickBooks Simple Start version and quickly end up needing more capability than it offers.

Business owners: Do the due diligence before buying!

PLEASE, PLEASE, PLEASE make sure you know what you are buying before you buy. You can always go to the QuickBooks website and compare the different versions.

#ilm

 

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In Search of Wilmington’s Finest Philly Cheesesteak 4/25/09 11:44 AM

What does a Philly Cheesesteak have to do with QuickBooks? Besides the fact that if you enjoy a philly and wish to expense it, you would post it to “Meals”; otherwise nothing. Then why I am writing about Philly Cheesesteaks? We, at QuickTrainer, are not simply some accounting nerds or geeks without a personality. We are fun loving people and we want people to see all sides of us. So, you never know what we might be writing about. Today, it’s about my being in search of THE best Philly Cheesesteak to be found in the Wilmington area.

Now, let me be clear. This whole cheesesteak “thingy” was not my idea. I first learned about it recently on my Twitter (@QTi). One of the many Twitterers I follow is  Star News Online (@starnewsonline). They keep me informed about what’s happening in our area of the world. On Tuesday, April 21st, SNO twittered about their search for…

Who makes the best cheesesteaks in the Wilmington area?

After reading about this quest on Tuesday, I immediately began craving a Philly Cheesesteak. Having grown up in Wilmington, I knew were to turn for fulfillment of said craving; J. Michael’s Philly Deli. It was scrump-delicious; just like I remember them from my youth. I posted within the Star News Online article that J. Michael’s Philly Deli was still my choice.

However, being the open-minded person I am, I continue to pay attention to the places where other’s are casting their votes. Big D’s is killing the other votes with a margin of 3:1 to the nearest front-runner (J. Michael’s). It is my understanding this clear front-runner is somewhat new to the area. In fact, the previous link is to a Google Map, as I was not able to find a website for Bigs D’s.

In any case, I decided today that I would give Big D’s a try. So I set out in search of 6648 Gordon Road. Wait a minute, that’s the Kangaroo Gas Mart. Yep, that’s right. Located at the right-hand portion of the Kangaroo, you will find Big D’s. Very little signage, so you got to know where you’re going.

What was my take-away? If we are only to judge on the sandwich itself, it was good. I would put it dead-even with J. Michael’s. But when I go out to eat, I also want to enjoy the environment I’m in. To that end, let me say these things:

  • The help was friendly enough, though lacking some people skills.
  • The environment itself appeared clean, though worn (which makes it look dingey). It could use some work.
  • They serve Diet-Mt. Dew; always a thumbs up for me.
  • The FF’s were very good.
  • The one thing which annoyed me the most? The two flies wanting my food.

Big D’s, in my opinion, has a good product which can get better. What will help Big D’s even more is if they can attract good people who are going to deliver great service with a smile. Another help would be to give their environment some character. Maybe it’s just me; perhaps I’m the only one who cares about the surrounding environment I’m eating in. I recall years ago a man saying to me, “you can’t eat atmosphere”. He’s right. But I can certainly enjoy the atmosphere while I enjoy my meal.

For now, J. Michael’s Philly Deli (Hanover Center) is still the place for the best Philly Cheesesteak in Wilmington, NC. But I’m not done. I will likely try Pine Valley Market next, as I live in the vicinity and I am already familiar with their excellent chili. Additionally, I suspect the Copper Penny’s Cheesesteak might be the “sleeper” in all of these. I also plan on trying A Taste of Italy, and Parchie’s soon.

Finally, share your opinions with me. Where am I right and where am I wrong? And, don’t forget to cast your vote in search of the best Philly Cheesesteak to be found in the Wilmington area.

#ilm

 

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Strawberry Salad with Raspberry Vinaigrette 4/24/09 11:41 AM

I found this wonderful recipe and thought I’d share with you. It is strawberry season after all!

strawberries 300x225 Strawberry Salad with Raspberry Vinaigrette

Package of mixed greens

1 cup sliced strawberries

1/2 cup halved grapes

1 cup mandarin oranges

2 tablespoons dried cranberries

1/4 cup feta cheese crumbles

2 tablespoons diced pecans or slivered almonds

1/4 cup shredded carrots

1/4 cup olive oil

1/4 cup sugar or Splenda

2 tablespoons raspberry vinegar

1/4 teaspoon celery salt

For the salad, mix the greens, strawberries, grapes, oranges, dried cranberries, feta, nuts and carrots in a large salad bowl.

For the dressing, mix the olive oil, sugar/Splenda, raspberry vinegar and celery salt in a sealed container and shake well.

Just before serving pour the dressing over the salad.

Enjoy! Let me know if you’re going to try it or if you have tried it. Post a comment!

#ilm

 

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Poplar Grove Farmers Market 4/23/09 11:41 AM

During Spring Break, I was invited by Tina Shropshire to attend opening day of the Poplar Grove Farmers Market. Since our children were out of school we thought they might enjoy going too.

We all had a lot of fun. There was something there for each of us to enjoy. We all loved the strawberries!

Sweet Carolina Farms' Strawberries

Sweet Carolina Farms - Strawberries,  Blueberries
15538 Hwy 210, Rocky Point, NC 28457. Phone: (910) 675-9971. Other Phone: (910) 395-6406. Open Sunday - Saturday 8 am-6 pm. Typical harvest dates: Strawberries ,  in-season Blueberries - late June-early August. Directions: From I-40, take Exit 408, turn onto Hwy 210 toward Rocky Point, go 1/4 mile, farm on right.

We saw beautiful orchids. They reminded me of my mom. She loved orchids! These orchids were from OrchidScapes. You can learn more about them at their website.

Beautiful!

Beautiful!

Gorgeous!

Gorgeous!

The children loved this llama. export00011 288x300 Poplar Grove Farmers Market

He was drawing quite a bit of attention of young and old alike.

I gave Jackie, our youngest daughter, $10 to spend however she wanted. She chose two small strawberry plants and a bag of chocolate, caramel popcorn. (That’s Jackie on the left and Sarah, Tina’s daughter, on the right.)

Vic’s Corn Popper

Vic’s Corn Popper

1616 Shipyard Blvd.
Wilmington, NC 28412
vicscornpopper@bellsouth.net
910.452.2869

Tina fell in love with these hanging baskets that were full of purple petunias. They were huge!!! She just had to buy one. She was concerned she wouldn’t be able to take care of it. (Is it still living, Tina?)

Purple petunias

Purple petunias

Overall, it was a good time spent with great friends. Oh, you’re probably wondering what I bought. I got a rosemary plant and two strawberry plants (to go with Jackie’s) from Shelton Herb Farm. Then my last purchase of the day was from Natures Way Farm & Seafood. I bought some cheeses: feta and goat. Yum! Yum!

Tell me, have you been to the Poplar Grove Farmers Market? What did you buy? What was your favorite vendor? Will you go back again?

Post your answers in our comments section. It’s easy!

Denise

#ilm

 

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Prospecting to Fill the Pipeline in 2009 4/16/09 11:40 AM

I am posting this opportunity on behalf of my friend, Ron Silver. Ron is a highly respected Sales Trainer. I have been through his two day boot camp and I can speak first hand that his methods are HIGHLY effective. I use his teachings on an almost daily basis when talking with people. Regardless if you are new to sales or a highly seasoned sales person; a full-time sales person or the owner of the smallest business, this is an opportunity you do not want to miss. This opportunity is for ANYONE who want to fill their sales pipeline in a challenging economy.

- Jim Merritt
President & CEO
QuickTrainer Inc.

Prospecting to Fill the Pipeline in 2009

Prospecting to Fill the

Pipeline in 2009

Watch this short video and see for yourself the IMMEDIATE RESULTS others are getting from Ron Silver’s workshops.   www.moresalesnow.net

Enroll Now to get new customers asking you to do business.

Are the prospecting approaches you used during the booming economy adequate for this economy?

· FACT: You can no longer rely on your current book of business. Finding new customers is now a necessity. (Do you have a plan? Is it working?)

· FACT: Your customers are cutting back and focused on saving money not spending it. Are you still trying to sell like you did in 2007-2008? (How well is that working?)

· FACT: Your competition is hitting hard on your customers. Will you fall prey to their price cuts? (Or can you articulate your differentiating value and keep their business?)

Where are you vulnerable, and how will you address your vulnerabilities?

Bottom line… things have changed. What worked so well 12-24 months ago may be a recipe for disaster in 2009.

Learn how to keep YOUR pipeline full in this powerful 6-hour workshop with immediate results guaranteed

· Improve the effectiveness of your prospecting

· Shorten your selling cycle

· Increase your closing percentages

· Disqualify non-buyers early in the sales cycle

· Develop trust and credibility in the first few minute

· Sell with integrity and respect

· Improve the accuracy of your forecasting

· Eliminate the Fear of Rejection

· Increase Your Confidence

· Design a Personal Prospecting Plan

· Develop an Effective 30 Second Commercial

· Use Voice Mail As a Prospecting Tool

· Turn Gatekeepers Into Friends

· …and much more

Enroll Now to get new customers asking you to do business.

Watch this short video and see the results others are getting after attending Ron Silver’s workshops      www.moresalesnow.net

We are so confident that this workshop will exceed your expectation that we guarantee it! 100% money back – no questions asked.

What do you have to lose?… (lots of business… if you sit this one out)

More Information about this workshop


Best Regards,

Ron Silver

Founder and CEO
Solution Focused Selling
Division of Argentix, Inc.

If you want more GOLD , just ask for SILVER

Phone: 336-689-2287

Visit us on the Web at
www.SolutionFocusedSelling.com

Office:
210-4 Avondale Ave Suite 104 A
Wilmington, NC 28403

Training Center :
Landfall Executive Center
1213 Culbreth Drive 28405

Mail:
PO Box 11147
Wilmington , NC 28404


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Cold Calling = Dialing for Dollars 4/10/09 11:38 AM

The following is a re-post of a blog by my buddy, Ron Silver of  Solution Focused Selling (SFS). I have been through Ron’s two-day boot camp on SFS and I got to tell you, it’s good stuff; it works! I use his approach daily as I meet new business people in person or via the phone. I thought our readers might enjoy reading Ron’s excellent blog post on how to make calling suspects both enjoyable and successful.

And now, Cold Calling = Dialing for Dollars…

B2B cold calling fails because most people sound like they are making a cold call.

“Cold Calling” implies something less than “warm” and pleasant. I prefer to think of it as “Dialing for Dollars”. “Dollars” is a more positive mental image than anything that is “cold”!

When dialing for dollars, most people are trying to “get” something from someone. They are trying to “get” an appointment or “get” an order. No one wants to “give” something to someone they do not know, like, trust and respect. This is why most salespeople fail miserably at this process.

But “Getting” is not the purpose of dialing for dollars.

Dialing for dollars is a “discarding” or “disqualifying” process. It is just like panning for gold or digging for diamonds. You have to turn over a lot of dirt before you find the gems. If you do not understand this principle, then you will become frustrated and think that your efforts are not working. Your objective in dialing for dollars is to “disqualify” as many people as possible, as quickly as possible. That eliminates the time, money wasted sending literature to people who will never buy, and it stops the fruitless “follow-up” calls that lead nowhere but to frustration.

You only have 30-45 seconds to deliver a specific and compelling reason for the person on the other end to “want” to continue the conversation. Skip the small talk and get right to the point.

You will be most effective when your 30-45 seconds causes the prospect to identify a problem in their business that you can help them fix. People will talk to you if you illuminate a problem they need to have fixed. Problems in business typically focus around loss of money, wasted time, inefficiencies in business processes or equipment, loss of market share, etc.

If the prospect (not you) identifies something that is having negative ramifications on their business (a problem) AND they are serious about getting rid of that problem, then you “may” have a possible reason to continue.

If there is a possible fit, then you can set an appointment to explore the possibilities of helping that prospect in some way get rid of that problem.

A few essentials:

* Tell them your name and company
* Ask permission for 45 seconds and tell them they can end the conversation after that if they want to.
* Get right to the point
* Help them identify their business problems by offering a short [menu of possibilities]
* Never try to convince a prospect; instead let them convince you it is worth your time and effort to meet with them.
* Honor your agreement and let them off the hook if they do not want to engage,

Here’s an example:

Rick, this is Josh Snider from Ace Delivery. May I take 45 seconds to tell you why I am calling and then you can tell me if we should continue speaking? I work with owners of small manufacturing companies that from time to time are frustrated because their customers do not get their shipments on time as promised, even though you completed the job on time. They are concerned about retaining their customers in the face of more competition and they are looking for ways to increase the reliability and consistency of product delivery. Rick, are any of the things I mentioned issues for you or is everything running 100% smoothly?”

In less than 45 seconds you will know if you have someone on the line who you can help or not. If they do not have any problems that you can fix, then it’s over (for now). Remember, they may not have a problem today, but they may have it in the future.

If you make dialing for dollars, a scheduled event in your calendar and you do it with consistency you will be amazed how much new business you will dig up.

The best thing about “cold calling” is that you do not have to do it forever. Once you have a client base and they are more than satisfied with your products and services, they will, with your nurturing, become promoters of your business and you will have more referrals and less need for “cold calls”.

Good Selling!

Ron Silver - Solution Focused Selling

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QuickBooks Memorized Transactions 3/15/09 11:36 AM

There is a great feature within QuickBooks which has been around seemingly forever, yet I find it is often overlooked. This feature gives you the ability to memorize transactions. Why is this useful? Suppose you have recurring monthly transactions which draft from your checking account. Memorize the entry that reflects this transaction once; schedule the memorized transaction to post on a certain day of each month. Then, when you are reconciling your bank statement this charge, which you typically forget to enter, will be present.

But let’s not stop there. There are so many various types of transactions in which you can use this feature. Ok, so about this scenario? You have a client(s) who you invoice monthly (or quarterly, etc.). No need to create the same recurring invoices each month. Memorize them, schedule them to automatically post each month and that’s once less task for you.

I even use this feature for bills; even though the bill amount may change, I find having the entry memorized and posting automatically a time saver still. I just go into the bill, change the amount and I’m done.

You don’t have to have the transaction post automatically. You can use memorized transactions on an as needed basis.

Check to be Memorized

Check to be Memorized

So how do you memorize transactions? Let’s suppose you have an American Express payment of $4.95 that drafts from your account each month on the 14th. Enter a check (or find a previous transaction for this charge) that represents this expense. Once you have it looking like you want it (in other words, you are ready to click “Save and New”), right click in the check writing area and select, “Memorize Check”. The “Memorize Transaction” screen will appear.

Memorized Transaction Dialog Box

Memorized Transaction Dialog Box

Give the transaction a logical name. Next, decide how you want this memorized transaction to behave. In other words, do you want QuickBooks to remind you when it is time to enter this transaction (Remind Me)? Or, will you use this transaction only when you need it (Don’t Remind Me). Or, would you like QuickBooks to automatically enter the transaction (Automatically Enter)? If you select, “Remind Me” or “Automatically Enter”, you will then enter the frequency and the date of the next entry. If you are dealing with a definitive number of entries remaining for a transaction (e.g., a car note with 35 payments remaining), enter the number. If you want the transaction to post, say, 5 days prior to the date in which the transaction hits your account, fill in the number of days in advance. Finally, click, “OK”. Your transaction is now saved and ready.

So you’re thinking, “that’s great, but what if I want to edit the memorized transaction; how do I find my memorized transactions?” Simply go to “Lists” and select “Memorized Transaction List”. Right click the memorized transaction you wish to change and select “Edit Memorized Transaction”. You might notice you can also delete a memorized transaction when right clicking on the transaction.

Don’t forget…memorize!


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Aboard the Peacemaker 3/15/09 11:35 AM

While Denise is away in Myrtle Beach for the weekend, the girls, along with two of Jackie’s friends made a trip

The Girl's aboard the Peacemaker

The Girl's aboard the Peacemaker

downtown Saturday evening to set foot aboard the Peacemaker, a 150 foot sailboat, currently docked along the Wilmington, NC Riverfront.

The vessel arrived in Wilmington on Saturday, March 7th and is expected to leave shortly after the conclusion of Wilmington’s 2009 Azalea Festival, held April 1 - 5.

While touring this massive boat I was struck by all of the gorgeous teak and oak aboard and how well kept everything is. The girls were awed (and concerned) by how high above the waters we were when aboard. They also “oohed and awwed” inside the pilot’s quarters, especially when viewing the massive wheel which steers this boat.

Of course, no trip downtown would be complete without making a stop at Kilwin’s Ice-Cream Shop.


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QuickTrainer Inc. Selected as Intuit Solution Provider 3/10/09 11:32 AM

Contact Information:                                                     Sue Sielecki

QuickTrainer Inc.
(910) 338-0488
sue.sielecki@quicktrainer.biz

QuickTrainer Inc. Selected as Intuit Solution Provider

WILMINGTON, NC - March 5, 2009 - QuickTrainer, Inc. announced today that it has been selected as an Intuit® Solution Provider. QuickTrainer offers a full range of value-added consulting services for Intuit QuickBooks® Enterprise Solutions (www.enterprisesuite.com) developed by Intuit Inc., a leading provider of business and financial management solutions for small and mid-sized businesses, consumers and accounting professionals.

The Intuit Solution Provider Program will enable QuickTrainer to better serve regional clients and build their business through the sale, implementation and service of integrated solutions. The program’s lead offering, Intuit QuickBooks Enterprise Solutions, is a flexible and affordable business management solution designed specifically for growing businesses. The software helps businesses efficiently input, organize and access the information they need to manage finances, inventory, sales, purchasing and employees, and make key decisions for growth.

“We are very excited to have QuickTrainer as an Intuit Solution Provider,” said BJ Schaknowski, Intuit’s director of sales. “Their expertise in reselling and supporting mid-market business software solutions and their track record for customer satisfaction make them a valuable addition to our Solution Provider network.”

“Our clients need more than entry-level accounting solutions,” said Jim Merritt, President of QuickTrainer Inc. “They need software with more functions, security, transaction volume and system controls than offered by the basic accounting solutions.”

About QuickTrainer Inc.

QuickTrainer Inc. is a community leader providing QuickBooks services to business owners. Their services include QuickBooks Classes, One-on-One Implementation and Training, Point of Sale Implementation and Training and Bookkeeping Services. The QuickTrainer vision is to teach and train Clients, Bookkeepers, Accountants, CPA’s and Consultants to utilize QuickBooks applications to their fullest. In so doing, they strive to make every QuickTrainer client a testimonial of the services they provide. Trustworthiness, confidentiality and integrity are at the heart of every business relationship they forge.

About Intuit Inc.

Intuit Inc. is a leading provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals. Its flagship products and services, including QuickBooks®, Quicken® and TurboTax® software, simplify small business management and payroll processing, personal finance, and tax preparation and filing. ProSeries® and Lacerte® are Intuit’s leading tax preparation software suites for professional accountants. The company’s financial institutions division, anchored by Digital Insight, provides on-demand banking services to help banks and credit unions serve businesses and consumers with innovative solutions.

Founded in 1983, Intuit had annual revenue of $3.1 billion in its fiscal year 2008. The company has approximately 8,000 employees with major offices in the United States, Canada, the United Kingdom and other locations. More information can be found at www.intuit.com.

# # #

All products mentioned in this release are trademarks or registered trademarks of their respective holders.

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Star VARs Ease Switch to Intuit QuickBooks Enterprise Solutions 3/9/09 11:32 AM

** ALERT ** ALERT ** ALERT ** ALERT ** ALERT ** ALERT ** ALERT **

Star VARs Ease Switch to Intuit QuickBooks Enterprise Solutions

Eight Hours of Free Consulting Through National Solution Provider Network to Companies Switching from Sage, Microsoft, NetSuite, SAP or Oracle

Research shows that thousands of mid-market businesses in the U.S. are currently managing their finances on software that is too complex for their needs. Businesses are often reluctant to switch systems because they’re worried about implementation costs and learning new workflows. Now, Intuit is making it even easier to switch to its powerful and affordable mid-market business management system by offering up to eight hours in free one-on-one consulting through Intuit’s network of local Solution Providers with purchase of QuickBooks Enterprise Solutions.

BJ Schaknowski, director of sales for Intuit’s Mid Market Group explained, “We are doing everything possible to break down the barriers and help businesses switch to QuickBooks Enterprise Solutions - including making an initial investment in our Solution Providers to provide personal support. With free local support plus an easy-to-use, powerful and scalable business management system that can save thousands of dollars in upfront and ongoing costs, the choice to switch is simple.”

Intuit Solution Providers are authorized local experts who help businesses get up and running fast with services including, planning, data conversion, installation and configuration, system integration and training.

The offer is available through the end of March 2009 for companies using ERP solutions from Sage, Microsoft, NetSuite, SAP or Oracle. Companies can purchase QuickBooks Enterprise Solutions directly from Intuit or through a local Intuit Solution Provider. Listings of Solution Providers can be found at http://enterprisesuite.intuit.com/resources/experts/.

About QuickBooks Enterprise Solutions

QuickBooks Enterprise Solutions helps streamline critical business operations, including finances, inventory, sales, purchasing and paying employees - at a fraction of the cost of other systems. In addition, businesses can go beyond financial management with a new line of business software from Intuit that works seamlessly with Enterprise Solutions to help manage sales pipelines, track inventory across multiple warehouses, schedule more jobs in the field and analyze business performance.

Additional information about QuickBooks Enterprise Solutions as well as resources about switching can be found at www.enterprisesuite.com.

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Look Out! Cash Back Credit Card Fraud! 3/9/09 11:31 AM

I just received notification from our merchant service provider that there is a new scheme to defraud merchants and cardholders. Read about it…

Avoid “Cash Back” Fraud

A new scheme to defraud merchants and cardholders has been identified as “cash back” fraud. The fraudsters are targeting gift and flower shops but other business types have been and could be affected. The transaction amounts identified in this scheme have been ranging $2000.00 and $4000.00. As Mother’s Day approaches we expect to see increased reports of this type of fraud.

This is how the scheme works…first, typically a gift or flower shop will receive a faxed, emailed or even “relayed” calling used by the hearing impaired.

Next, the “cardholder” ordering the flowers or gift will ask for “cash back” with their payment card order. They ask that this “cash back” be used to wrap the flowers or gift being purchased. The victim merchant will be asked to wrap the gift in $10, $20, $50, or even $100 bills as a special “surprise”. The victim merchant may even be asked to send cash via Western Union or by bank wire to another party.

The “cardholder” pays for this order by stolen or compromised card numbers and may even request the victim merchant to accept more than one card for payment. “Ship to” address is provided and in some variations the fraudster may advise the merchant that someone will be coming in to pick up the order.

If you find your business in a similar situation, or any one that is unusual or suspicious, contact the merchant service department. You will be advised how to handle the situation accordingly. Remember it is against the payment card association rules to provide cash back on non-pin debit transactions.

For more information about fraud prevention visit the Visa website at http://USA.Visa.com/Merchants/, click on card acceptance guide or Mastercard at http://www.Mastercard.com/US/Gateway.html, click on Mastercard worldwide rules to learn more about card acceptance.

—Intuit Payment Solutions

Have you, or someone you know, run into a situation like this before? Post your comments here.

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SBA Readies Emergency Biz Loans 3/5/09 11:28 AM

In February of 2009, Congress announced that it would soon be allocating $255 million via the Small Business Administration. These funds are to be used for a short-term emergency lending initiative, and gave the Small Business Administration less than three weeks to create guidelines for it. You can read the full story at CNN

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Two Companies-Same Business-Same Town-Different Results 2/26/09 11:27 AM

I just read a blog post that I thought was so true. It talks about two companies that are in the same type of business. They are located in the same town. But what’s different are the results they are getting.

I don’t know about you and your business but Jim, our team and I are, as Reggie says in his blog, ‘rocking the house’. We aren’t listening to all the talk about the economy being bad. We are going at with the attitude that we’ll get out of it what we put into it. And you know what, our phones keep ringing. We keep getting new clients. Our business is good, the economy is good.

Here’s the link to the blog. I hope it inspires you to ‘rock the house’!

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I Passed! 2/7/09 11:26 AM

YES! I passed the…

QuickBooks Advanced Certification ProAdvisor Exam!

QuickBooks Advanced Certification ProAdvisor

QuickBooks Advanced Certification ProAdvisor

This Certification is designed to deepen the expertise of ProAdvisors who are already knowledgeable in QuickBooks, and distinguish these “QuickBooks experts” as highly proficient in this field. To qualify for this advanced certification, you must have successfully completed 2007, 2008 and 2009 QuickBooks ProAdvisor Certification Courses. In addition to those certifications, I hold certifications in 2001, 2002, 2003, 2005 and 2006.

This certification tests your knowledge in the areas of Reporting, Payroll, Troubleshooting, Setup and Import/Export, Job Costing and Integration with Third Party Applications. When I say, “This certification tests your knowledge”, I mean it really “tests” your knowledge. This is a difficult exam! From start to finish, I had ~22 hours in taking this exam.

As of this writing, there is only one other QuickBooks Advanced Certification ProAdvisor within a 100 mile radius of Wilmington, NC.

Please, please understand I truly am not trying to boast; rather, I just want our clients, prospects, suspects and other readers to understand that QuickTrainer is dedicated to being the best we can be in the community we serve. We take QuickBooks and your QuickBooks needs seriously.

…Jim
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Parent - Child Accounts in QuickBooks 1/26/09 11:25 AM

With almost every new client I visit I find there is a lack of knowledge in what parent/child accounts are and how they are meant to be used.

First, let me explain what I am discussing. This topic specifically involves the Chart of Accounts within QuickBooks. I say “Specifically” because there are other lists in which parent and child accounts apply. The “Parent” account is simply the top level account. It’s the one in charge, so to speak. The “Child” account is a sub-account of the parent. You should understand that “Child” or “Sub” accounts mean the same thing as they relate to this discussion.

For instance, the example below shows the parent account (6200) with four child accounts (6210, 6220, 6230, 6240) beneath.

6200 - Auto & Truck Expenses
       6210 - Auto & Truck Insurance
       6220 - Auto Maintenance & Repairs
       6230 - Gas/Fuel
       6240 - Vehicle Registration & Tax

What is the purpose of this structure? It’s really quiet simple. The “Parent” account sums the individual “Child” accounts. As a result, you should never post anything to the parent account. Rather, ALL transactions should be posted to the proper child account. When viewing various reports (e.g., Profit & Loss, Balance Sheet), if you notice an account with “- Other”, there is a VERY good chance someone has posted a transaction(s) to the parent account.

To resolve such an instance, simply drill down into the “- Other” account and re-select the proper child account. If you discover the available child accounts do not lend themselves to posting this transaction, then you should create a new child account.

If you have questions or comments on the above, feel free to leave a comment and I’ll respond.

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QuickBooks Pro Class gets Facelift 1/26/09 11:24 AM

I had the pleasure of teaching QuickTrainer’s first QuickBooks Pro class at Affordable Computer Help, Inc., and their new Professional Learning Center in Wilmington, NC on January 22, 2009.  The facilities exceeded my expectations!  The atmosphere is casual and comfortable, making it easier for students to focus on learning.  Professional Learning Center can accomodate up to twelve students in each class and the computer equipment is top notch.  I am excited about the opportunity to work with many more QuickBooks users in such a great learning environment!

Here are some comments from two students of  the class:

“Very informative. Nice relaxed atmosphere - lots of useful information!”, said Patti Outlaw.

“I am not nearly as lost in QuickBooks as I was.  It is much more interesting with more knowledge.  I will be back in touch!”, said Kelly Howe.

For more information about QuickTrainer or to sign up for a class please visit the QuickTrainer website at www.quicktrainer.biz.

Happy Accounting!,

Kim Ward

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Intuit Links to QuickTrainer’s YouTube Video 1/25/09 11:24 AM

Once again QuickTrainer has been selected by Intuit Inc. (the developers of QuickBooks) as a source of reference. Specifically, Intuit has selected QuickTrainer’s Business Testimonial Video posted on YouTube.

“The upcoming issue of the QuickBooks ProAdvisor Newsletter shows how [QuickTrainer] and others are using YouTube to extend their reach; I wanted to share [QuickTrainer's] excellent promotional video in this context]” says Intuit’s, Bill Teague, Managing Editor, Newsletters.

“We are honored, once again, that Intuit chose QuickTrainer.” says Jim Merritt, President and CEO of QuickTrainer. “We are highly focused on social media these days. Such tools as Twitter, FaceBook, LinkedIn, Digg and YouTube have proven to be a profitable avenue for us in a very short time. People find us on these media venues; click to our website and in short time they’ve called us on the phone and we have a new client engagement”, says Merritt.

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QuickTrainer Forms Alliance With Professional Learning Center 1/18/09 11:22 AM

QuickTrainer is known for its expertise in everything QuickBooks. Our clients understand we offer QuickBooks Classes, Bookkeeping Services, One-on-One Training and Point of Sale Training. We are proud to announce a strategic move we have made in partnering with Affordable Computer Help, Inc., and their new Professional Learning Center.

“We are proud to be partnering with QuickTrainer, Southeastern North Carolina’s Premier Trainer in QuickBooks and Payroll Services” says Mike George, President of Affordable Computer Help.

This partnership allows for several positive things:

  • QuickTrainer can hold its classes in a state-of-the-art computer center which can house up to 12 students.
  • QuickTrainer Class attendees will be exposed to Professional Learning Center’s, thereby making them well aware of other numerous training opportunities in which they can partake.

Begining Thursday, January 22nd, QuickTrainer will conduct its first QuickBooks Class at this new facility. The following Wednesday, January 28th, QuickTrainer will hold its new QuickBooks Payroll Class at the new facility. For more information on QuickTrainer Classes, or to signup now, visit our website at www.quicktrainer.biz.

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Intuit Links to QuickTrainer Blog 1/18/09 11:22 AM

Intuit, the developers of QuickBooks, elected to link to a blog article written by Jim Merritt, President & CEO of QuickTrainer in its January 14, 2009 newsletter, “Intuit ProConnection Newsletter.”

“This is certainly an honor for QuickTrainer to get this level of recognition from a company we so admire and whose products are at the core of our business”, said Merritt.

Following, is the article in its original form:

Client Data Review and Time-Savings in Workflow

Hours of Your Life Back with Every Client. QuickBooks accountants and bookkeepers tell us they are saving hours on every client when cleaning up client files, using Client Data Review, now that they are dealing with year end cleanup.

QuickBooks 2009: Reasonable. Hours of Your Life Back: Priceless. Early users of Client Data Review gave us their thumbs up as shown in this sampling of comments (see more here):

  • This feature is such a HUGE timesaver and I plan to use it regularly. ~ Brenda Ellis, Ellis Accounting & Tax
  • The client review feature is initiative and easy to use and understand. It will save much time. ~ Ralph Zink, Own Account
  • I just did a corporate tax return and it probably dropped an hour off of the time to complete!. ~ Bryce Forney, CPA, Forney Accountancy

Don’t Take Our Word For It. See this blog posting, “Why QuickBooks 2009 Is Upgrade Worthy” from QuickTrainer, Inc. QuickTrainer’s CEO is Certified QuickBooks ProAdvisor Jim Merritt in North Carolina. QuickTrainer has posted a whole list of reasons for business owners to upgrade to QuickBooks 2009, and Client Data Review tops the list.

Next Step: Upgrade to QuickBooks Accountant Edition 2009 and have clients upgrade to QuickBooks 2009, too.

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